Hello Stefan,
Yes , you can print the Service Order Confirmation.
****** Please refer the steps to reproduce :->
1.Go to Service Order work center->Service Order Processing view.
2.Create New /Existing Service Order ->Click on the View All button .
3.At right hand side you see option "You Can Also ->Edit Output Setting".
In the 'Business Document' window ,which open you need to make sure below
details are maintained :-
i)'Template Name' ii)'Send By:' (In your case 'E-mail) and iii)'E-mail Address'.
4.Once maintain later click on the 'Apply' button.
5.Now for this Service Order ,click on Action : "Submit ->Send Order Confirmation to
Account ".
This will send Service Order Confirmation to an account and pdf document can be
seen under 'Output History' tab of this service order.
Hope this answer your question.
Thanks and Best Regards,
Ankush Pashine.