QoS (Quality of Service)

Hello Fellas,

Need you help on that one,

I see in the interoperability hand-book FP40 this topic:

The asynchronous services are designed for ‘asynchronous reliable’ message exchange, which means the default quality of service (QoS) is ‘Exactly Once’. SAP Business ByDesign then guarantees the delivery of the XML messages.

Synchronous cross-system communication between SAP Business ByDesign applications and remote/external applications is also in place, where the immediate response of data to the consumer system is required. If using them, the following needs to be considered

1. Availability of the provider systems to ensure immediate request/response processing
2. Network latency time and remote session setup time for total UI response times
3. In case of error, the error information contained in the response message needs to be evaluated by the consumer

For point number 1, I need some metrics or statistics, do you know where I can find this ?

Thanks you very much