Hi folks,
One of our customers is required to invoice its customers using forms that are previously printed (outside of the system by an authorised vendor)
These invoice are bought in sets and each invoice of the set has its pre-printed number.
I know that in SAP BusinessByDesign there is a configuration activity that allows the company to define number ranges for these type of documents.
However, the customer is requesting a solution for the following scenario:
What if an employee looses one of these sets (of 200 pre-printed invoices).
Option A:
Does the end user would have to create 200 invoices and annul the digital equivalent of the 200 physical printed invoices lost, so that the system ID matches the physical document or
Option B
Does the key user will be allowed to change this range (modifying this configuration activity)
after go live
Example:
Number range for customer invoice at the moment of Go-Live
From 150 to 500
Number range needed if one of these invoice sets is lost or destroyed
From 351 to 500
Best regards,
César