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Re: Cancel a customer invoice

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Hello Bilal,

 

As per system behavior on cancelation of Invoice Document the related Invoice Request status should change from 'Invoice' to 'To be Invoice'. Not sure what is cause in your case.

 

To further answer your query related to follow-up document ,i would suggest you to go through the Help Center Document :"Quick Guide for Invoice Documents" and proceed as per your Business Requirement.

 

Best Regards,

Ankush.


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