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Re: Customer Return Process with Inspection in ByD

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Hello Patel,

 

That is correct and i believe with your setting you are trying to perform a planned inspection to your own location.

 

1. Initiate inspection (manually or automatically)

2. Sample material choosing for inspection. (based on inspection plan)

3. Perform inspection by quality or warehouse team.

4. Record results and decision making

5. Change of stock (blocked or restricted) (unfortunately this has to be done manually)

6. Stock movement to your LOA with logistics use storage.

 

Note : Based on your logistics model settings, a quality inspection can be created automatically, except for customer returns which were posted to externally-owned stock, for example, in a third-party order process.

 

Regards

Leo


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