Hi,
I have the following scenario:
- Subsidiary (ByD) is contacted by the customer who needs a spare part (and technician to install it)
-- Service Order is created
-- Purchase Order with Process Type = Third-party (and customers ship-to adress) is sent to Headquarter
- Headquarter (SAP Business Suite)
-- receives the PO
-- ships the spare part to customers adress
-- sends notification to subsidiary (where a Goods and Service Receipt) is created for the PO
-- sends supplier incoice to subsidiary
I would like to use a subsidiary integration scenario defined by SAP, e.g. "Order-to-cash (Third Party Order Processing by headquarter)". My concern is that this scenario can not be used in my case, because:
- Service Order instead of Sales Order
- Manual generated PO with Line Item/ Process Type = Third-party
Can anyone provide me some more information (than available in the Business Center) or can even answer my questions?
Thank you in advance,
Christian