Hi Govind
I am confused. You are talking about the fact that you have a customer invoice for which you do the direct debit as ByDesign customer and you would like to clear the open item before it is confirmed with the bank statement?
This feature is called Direct Debit in our system. You would need to create it out of ByDesign.
Preconditions:
You need to configure for the customer the payment method direct debit, your bank account has to support the direct debit as payment form. Also the payment medium format has to support direct debits.
Once the preconditions are fulfilled you see "pay manually by -> direct debit" active.
You will have a new line in the payment monitor. You can add this to a payment file and transfer the file to your bank. The bank confirms the payment file.
Did this answer your question?
If not, please let me know what is the detailed use case. If yes - please mark as answered.
Best regards
Marlene