Hello Experts,
I had attached an embedded component 'Batch Info' on the 'Ticket' Screen. For one of the section group, I want these fields (Claim Justified [dropdown], Status [dropdown], Comments [text]) should get Saved on 'Save' button of the Ticket.
I had created an association to the Service Request in my custom BO, added these fields in the extension object and in the script (BeforeSave) i want to save the values provided in these fields. Is this the right approach to achieve the desired result?
Any sort of information is welcome.
Thanks and Regards
Pragati