Hi Everyone
We are still struggling to work out this scenario and yet not much progress is being made.
We are expecting the BYD system to generate an output files (.csv) which we can feed into our ALLBACS software to process the direct-debit transactions [Including such actions as setup of new direct debit instructions through AUDDIS, and collection of subsequent payments)
The help system describes scenarios for SEPA, but no reference to UK direct-debit.
Joining the gaps, we are assuming the process is something along the lines of:
- MyBank > account > setup with Direct Debit as a payment method
- Customer also enabled for Direct debit
- Execute a payment run, and check/approve automatic payments
- Transfer to the bank – Payment Monitor View > Ready to transfer, then Bank Transactions > Create Payment file
Or….
Create the output CSV file. Payment Management > Periodic Tasks > Payment Media Runs
And this is our first attempt, where we get stuck around payment runs. No matter what we have tried, our bank account (we have tried several) does not seem to support Direct Debit as the payment method.
Any advice will be greatly appreciated.
Regards
Asad