Hi Venkitesh:
Thanks for your kindness.I have followed your steps but there is still no result showing in the Live Activity Pane.Here are my steps:
1.Log-in to Cloud for Customer, and open Live Activity pane.Here is the picture:
2.Click on "Simulate" option on your CTI Client Adapter .Here is the picture:
3.I clicked the simulate button,Here is the result: